Mission & Vision

With over 40 years of experience, ARAL has become the leading company for claims management in the automotive sector. Overcoming the theory that only high costs generate quality results, and through targeted operational management and highly qualified human resources, ARAL is able to offer optimal solutions at competitive costs.

This success has been achieved thanks to the constant search for improvement, inspired by five, fundamental, guiding principles:

  • Flexibility and customer care: complete satisfaction by pursuing total quality
  • Transparency: business relationships based on trust and loyalty
  • Discretion and confidentiality: guarantee total privacy for our customers
  • Economic competitiveness: performing services at competitive prices
  • Contractual reliability: the ARAL team is strongly motivated to achieve results and meet deadlines

ARAL is also particularly attentive to the environment: restoration with cold working has no impact on the environment. The PDR Method, in fact, does not use any chemical products (neither solvents nor paints) and requires limited energy consumption thanks to cold lighting.